Printer Driver Installation Step

Do not reconnect the cable until prompted during the driver installation step.

Depending on your printer and operating system version, the guided driver installation app HP Easy Start downloads, or you are redirected to the HP Software and Driver Downloads page to install the full feature driver.

You do not need to complete the remaining steps in this section if the setup is successful.

HP supports USB cables less than 3 m (9 ft 10 in) in length.

Do one of the following steps, depending on if the printer is listed or not.

Click the name of your printer, then click the minus sign to delete the printer.

Once the printer is removed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.

With it, you can check current printer status, view remaining ink levels, run maintenance tools, and more.

Try the steps in this document again periodically to check if the driver released.

Examples: LaserJet Pro P1102 paper jam, EliteBook 840 G3 bios update.

We apologize for this inconvenience and are addressing the issue.

How To Install Printer For Mac